Contact

Write to [email protected]. I read everything; I answer corrections first, questions second, and marketing never.

Before you write

I am an independent guide, not the operator and not GetYourGuide, so I cannot change, cancel or refund a booking. For that, use the link in your GetYourGuide confirmation email. For timetables, closures and live summit webcams, the operator’s site pilatus.ch is the source of truth on the day.

What I am glad to hear about

A date, closure or meeting point on this site that no longer matches reality.
A question the guide or the reviews did not answer.
How your day went, especially if it went wrong; it improves the next review.

Still deciding which way up? The comparison of all six products is the quickest route to an answer.